We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.
Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.
You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. coupongate.com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and coupongate.com has no obligation to investigate the source of any such access or use of the Site.
Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify coupongate.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.
Terms and Conditions detailed:
Coupongate reserves the right at any time and at its sole discretion to modify, refuse (to anyone for any reason) or discontinue, temporarily or permanently, the Website, the App or the Service (or any part thereof) as well as to modify the Terms with or without any notice. You agree that Coupongate shall not be liable to you or to any third party for any claim or loss related to you and arising out of such modification, suspension, amendment or discontinuance of the Service.
How we provide Services
It is your responsibility to regularly check the Website or App to determine if there have been changes to these Terms and to review such changes. If you do not agree to these or any future Terms, please do not use (or continue to use) our Services. At its sole discretion, Coupongate also may offer other services or features governed by different terms and conditions.
Coupongate’s Role in Transactions
Coupongate provides a platform for merchants who comply with Coupongate’s policies to offer and sell certain goods. Coupongate is not directly involved in the transaction between buyers and merchants and any rights that you may have in respect of any item are therefore only against the merchant from whom you purchase it and not against Coupongate. Coupongate acts as an agent for purposes of processing payments, chargebacks, refunds, customer service and adjustments for transactions between buyers and merchants, receiving and holding transaction amounts on behalf of buyers, charging buyers’ credit cards, and paying merchants amounts buyers owe them.
Coupongate is financially liable for chargebacks and resolves disputes between buyers (cardholders) and merchants. Coupongate’s decision on providing chargeback or not is final and binding both for buyers (cardholders) and merchants.
Please feel free to contact Coupongate Support at [email protected] with any questions or concerns.
When you access our Website or App, we process the information about you (that we consider anonymous) and transfer it to the third parties. If you prefer to remain anonymous and decided not to register on Coupongate and not to use our Services, this anonymous information will be deleted shortly after your session is terminated.
Should you wish to use our Service or to register at our platform, by accepting these Terms you explicitly agree, that you authorize “Coupongate” as a data controller and any other authorized part, division or partner of Coupongate (as the data processors) to use various media sharing and communication tools (including services provided by the third parties), that will help us to generate a personalized and tailor made Content for you, including the advertisements. Coupongate is in that case entitled by you to obtain, process and/or transfer to our partners any of your personal data (as an identified natural person) solely for the purposes of enabling Service or any other cause in connection therewith.
In case you have used our Website, App, Service or have been registered on our platform before 25 May, 2018 you might either agree to these Terms (if you wish us to keep your personal data, provided to us earlier and continue to enjoy our platform in a personalized mode) or to delete all the previously provided information in case you do not accept our Terms when you first use our Website or App after the 25 May, 2018.
Any user IDs, names or passwords associated with your account shall be maintained by you as confidential and shall not be shared by you with anyone not authorized to have access to your personal information. You may have multiple accounts on Coupongate, but Coupongate strictly forbids the use of multiple accounts for the same sole user or the use of one account for multiple users for the purpose of earning more rewards. Coupongate will not honor rewards from such accounts.
Unless explicitly stated otherwise, any new feature or functionality that augments or enhances the current Service, including the release of or access to new properties, shall be subject to these Terms.
Each user warrants and agrees that any information you post or display shall:
- be true, accurate, complete and lawful;
- not be false, misleading or deceptive;
- not contain information that is defamatory, libelous, threatening or harassing, obscene, objectionable, offensive, sexually explicit or harmful to minors;
- not contain information that is discriminatory or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
- not violate any of Coupongate’s policies or any other terms.
Each user warrants and agrees that you shall/are:
- carry on your activities on the Website or in the App in compliance with any applicable laws and regulations;
- carry on your activities in accordance with these Terms and any applicable additional agreements and policies;
- not use the Service to defraud any person or entity (including without limitation sale of stolen items, use of stolen credit/debit cards);
- not impersonate any person or entity, misrepresent yourself or your affiliation with any person or entity;
- not engage in spamming or phishing;
- not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc.) or encourage or abet any unlawful activities;
- not involve attempts to copy, reproduce, exploit or expropriate either Content or Service and/or various proprietary components, directories, databases and listings thereof;
- not involve any computer viruses, other destructive devices, methods and technologies, including codes and botnets, that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
- not involve any scheme to undermine the integrity of the data, systems or networks used by Coupongate and/or the Service or gain unauthorized access to such data, systems or networks;
- not to access, use or attempt to copy, reproduce, exploit or expropriate our API unless explicitly authorized by Coupongate for a specific purpose and done strictly in accordance with such purpose;
- not engage in any activities that would otherwise create any liability for Coupongate or our affiliates.
By accepting these Terms, you entitle us to contact you through email (if you share it with us), mobile phone (if you share it with us) and other ways through our Services, including push notifications. We will send you notifications about our Services, security, or other Service-related issues and promotional messages. You may change your communication preferences at any time by adjusting your personal settings or by sending us your request via [email protected] Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.
Coupongate has the right, but not the obligation, to monitor, decline, edit or remove all or a portion of any postings, submissions or content in Coupongate’s sole discretion. By using Website, App or Service or communicating with Coupongate or others by means of your access to Website or App, you consent to receive communications from Coupongate, including but not limited to, emails, text or messages in social networks, and other online, mobile, or conventional methods as exist now or may exist in the future. You also agree not to misuse the communication tools available to you by means of your access to Website or App, including but not limited to, spamming, spoofing, sending unsolicited commercial or other messages, and otherwise sending content that violates these Terms.
Website, App, Services and all the components and features thereof, Content and all intellectual property rights included in or associated therewith, including, but not limited to patents, copyrights, trademarks, service marks, logos, know how are either owned by Coupongate or owned by the third parties and licensed to us. All rights, title and interest in and to the listed above in this paragraph remains with us or our licensors. Additionally, you may not remove or alter any copyright, trademark, or other intellectual property or proprietary rights notice or legend contained on the Website, App or in the Content. You undertake not to access the Service by any means other than through the interface Coupongate provides via the Website or App for the access to Service. Your use of the Website, App or Service does not grant you any right, license or permission of any kind to reproduce or use Coupongate’s intellectual property and/or content, as well as any parts thereof.
The Content is provided for general information only. It is not intended to amount to advice on which you should rely, therefore Coupongate shall not be deemed liable for any damages or harm (both — economic and non-economic losses) thereof. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content on our Website or App.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the Content on our site is accurate, complete or up to date.
User Feedback and Content Submissions
Coupongate welcomes your feedback via the email addresses indicated for specific purposes, but if you send us or post or embed on Website, App or via any part of Service, any feedback, messages or comments; your creative or original concepts or ideas; any content, data, text, photographs, graphics or other materials; or any confidential, proprietary or other information (a “Submission”), you represent and warrant to Coupongate that you either own the Submission or have the right to grant Coupongate the license set out below.
You agree that in using all or part of a Submission, Coupongate shall not be required to compensate you for any such license or Submission in addition to the provided possibility to utilize the Service, that any such Submission shall not be considered confidential or non-public once submitted to Coupongate, and that Coupongate alone is free to decide whether to post or use all or any part of the Submission. In the event that all or part of a Submission is posted or used via the Service, you acknowledge and agree that the Submission and its content become publicly available and, as set forth below, can be used by others. Further, by providing a Submission to Coupongate via Website, App or otherwise, you: (a) agree not to make any Submission that violates in any way these Terms or which includes Inappropriate content as defined below; (b) automatically grant Coupongate a perpetual, worldwide, unlimited, irrevocable, transferable, assignable, sub-licensable license to use the Submission, and exercise all copyright, publicity and other rights with respect to any such Submission; © subject to existing laws, waive any moral rights you or your licensors have in any such Submission; and (d) agree to pay for all fees, royalties, or other costs and expenses claimed by any third party arising out of any use by us or any of our licensees of any Submission. You also grant each user of the Service a perpetual, worldwide, non-exclusive license to access your Submission through the Service, and to use, reproduce, collect, distribute, share, display and perform such Submission as permitted through the Service and under these Terms.
Coupongate reserves the right to remove content at any time with or without any notice. Inappropriate content is not permitted on the Website or App. Inappropriate content includes, but is not limited to: firearms, alcohol, illegal drugs and drug paraphernalia, tobacco and tobacco products, adult or pornographic material, offensive material, and obscene material. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. Verbal or written abuse of any kind (including threats of abuse or retribution) of any Coupongate’s, employee, officer, partner or customer may result in immediate termination of your accounts.
We are not responsible for viruses, spyware, worms or any other malicious software or code and you must not introduce them.
This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
Coupongate shall have the right to terminate your use of Website, App and/or your registration privileges at any time for any reason, including, but not limited to, your breach of these Terms, or your violation of any law, including, without limitation, violations of our intellectual property rights or the intellectual property rights of a third party, or violations of other applicable laws and regulations. Following any such termination, Coupongate shall have no further obligations, responsibilities, or liabilities to you or any third party. Notwithstanding anything to the contrary contained herein, in the event that Coupongate terminates your use rights, Coupongate shall in no way be precluded from pursuing any and all of its additional rights and remedies, either at law or in equity, for any claims, damages, awards, costs and/or liabilities occasioned by any such breach or violation.
Linking and Third-Party Content
Website, App and Service may contain links to third-party websites not under our control or operation. Coupongate or users may provide any such links only as a convenience; Coupongate does not endorse and is not responsible for or have control over the contents of any linked site or any link contained in a linked site. The Website and/or App may contain news, advertisements, content, image and information published by various third-party providers. Use of any such third-party content may be conditioned upon such third party’s terms and conditions. You are solely responsible for protecting yourself, your device, and your systems from worms, viruses, Trojan horses and any other harmful content.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, and you must not establish a link to our site in any website that is not owned by you. The website in which you are linking must comply in all respects with our content standards from time to time.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without any notice at any time.
Since we respect artist and content owner rights, it is Coupongate’s policy to consider notices of alleged infringements.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on Coupongate, please notify Coupongate’s copyright agent at [email protected]. When filing your report, please provide the following information:
- An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and where it is located on Coupongate;
- Information reasonably sufficient to permit Coupongate to contact you, such as your address, telephone number, and e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
- A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
Sales, Custom and Value-added taxes
In an effort to comply with consumer legislation, we strongly encourage our merchants as well as our end customers to maintain good standing with respect to custom and value-added taxes or VAT, where applicable.
Due to separate and applicable tax jurisdictions, the end customers’ purchases may be subject to specific sales, custom or value-added taxes, (and it is your responsibility to pay these, if applicable), and the shipping time and associated cost may increase. When ordering via the Website or App you are importer of goods and must fully comply with all laws and regulations of the destination country.
How to purchase
It is easy to make a purchase from the Coupongate website.
- Choose a product, pick a variant (colour, size, bundle option)
- “Add to cart”
- Сhoose the quantity (the default quantity is 1)
- “Buy” or “Checkout”
- Input your personal data and shipping information
- Check the data and confirm your order.
The merchant will receive your order information 8 hours after payment. If you change your mind within 8 hours of purchase, you can cancel the order at the bottom of the order page (see “How to request a refund”, below).
Please note that it may not always be possible for a merchant to accept an order (perhaps because you live in a country that restricts imports or imposes high import tariffs or for other reasons) and that an order will only become binding if it is accepted by the merchant. It typically takes1-2 days for a merchant to ship your order although the exact delivery times will vary depending on your location.
You will be entitled to a full refund if:
- More than 75 days since the purchase date have passed and the product has not been delivered. This period may be temporarily extended in specific cases. You will be notified about any such extension before your order is accepted.
- Product quality is significantly worse than that in the relevant product description (the item is defective, damaged (if such circumstances are not specifically noted in the description) or the information provided in its description turns out to be substantially incorrect) on Website or in App and there is no way you can enjoy the product properly.
- You have changed your mind on the purchase within 14 days of receiving your product and you have not used the product or done anything to it that makes it no longer saleable as new. Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete. Used items must not have any additional signs of use or damage.
You should return the product to the merchant. Don’t forget to contact our customer support team to clarify the return address before you return the product, otherwise Coupongate reserves the right to reject your refund request. Only after the support team has received a proof of the return shipment can a refund be considered. We aim to respond to all requests within 48 hours upon receiving.
The following products cannot be returned the unless received defective:
- Products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
- Sealed audio or video recordings or of sealed software (incl. video games) if unsealed by you after delivery;
- Goods made to your specifications or clearly personalized, especially personalized and handmade items;
- Goods which may deteriorate or expire rapidly;
- A service, if the supplier has fully performed it and you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started;
- Digital content (including apps, digital software, e-books, MP3, etc.) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started.
Goods damaged by abuse or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp object, etc.) and/or by misuse or activities other than the intended purpose are also not returnable.
Coupongate does not cover the shipment costs of returns.
You may be entitled to a partial refund if:
- Product quality is slightly different than that in the relevant product description and you are still able to enjoy the purchase.
How to request a refund?
To request a refund contact us [at]: [email protected]
- Refunded monies are transferred only to the card you’ve used to make your purchase.
- We aim to complete the refund process for valid claims within less than 14 days. Our usual processing time is2-3 days.
Warranty Disclaimer. Neither Coupongate nor its licensors or suppliers makes any representations or warranties concerning any content contained in or accessed through the Service, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Service. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Service. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Service are provided “AS IS” and without any warranty of any kind from Coupongate or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICE AND CONTENT ARE PROVIDED BY Coupongate (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported YOUR country. When ordering from THE WEBSITE OR VIA APP, YOU ARE THE importer and must THEREFORE comply with all laws and regulations of the YOUR country.
LIMITATION OF LIABILITY. WE DO NOT EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION. HOWEVER TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, (INCLUDING NEGLIGENCE) CONTRACT, BREACH OF STATUTORY DUTY, STRICT LIABILITY, OR OTHERWISE) SHALL Coupongate (OR ITS LICENSORS OR SUPPLIERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY DAMAGES (EVEN IF FORSEEABLE) RESULTING FROM YOUR SELECTION, OR USE OF, OR INABILITY TO USE, OR THE SUITABILITY OF THE WEBSITE, APP AND ANY USE BY YOU, OR RELIANCE BY YOU ON, OF THE INFORMATION, CONTENT, MERCHANDISE AND EXPERIENCES PROVIDED VIA THE WEBSITE AND/OR APP OR PURCHASE OR USE OF PRODUCTS, MERCHANDISE, OR EXPERIENCES VIA THE WEBSITE OR APP, INCLUDING ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOSS OF PROFITS, SALES, BUSINESS, OR REVENUE, LOSS OF GOODWILL BUSINESS OPPORTUNITY, GOODWILL OR REPUTATION OR ANTICIPATED SAVINGS, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) 50 EUR OR (II) THE AMOUNTS PAID BY YOU TO COUPONGATE IN CONNECTION WITH THE SERVICE IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, OR (III) ANY MATTER BEYOND OUR REASONABLE CONTROL.
Indemnity. To the fullest extent allowed by applicable law, you agree to indemnify and hold Coupongate, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Service (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Service account, in any way (by operation of law or otherwise) without Coupongate’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
Choice Of Law & Jurisdiction
These Terms and your use of the Service will be interpreted in accordance with the laws of Greece and all claims and disputes (including non-contractual claims and disputes) arising out of or in connection with your use of the Service will be determined in accordance with the laws of Greece.
You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Service, provided that Coupongate may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit.
The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable.
You and Coupongate agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Coupongate, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms.
Mandatory, Bilateral Arbitration and Waiver of Class Actions.
Please read this carefully. It affects your rights. YOU AND Coupongate AGREE THAT ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF, OR RELATING TO YOUR USE OF THE SERVICE, TO ANY PRODUCTS OR SERVICES SOLD OR DISTRIBUTED BY OR THROUGH THE SERVICE, TO THIS AGREEMENT, OR TO THE CONTENT, AND/OR USER SUBMISSION (PUBLIC, PERSONAL AND/OR LIMITED AUDIENCE) ON THE SERVICE SHALL BE RESOLVED ONLY BY FINAL AND BINDING, BILATERAL ARBITRATION.
“Disputes” shall include, but are not limited to, any claims or controversies between you and Coupongate related in any way to or arising out of in any way from the Service, the Content, any Submission, including but not limited to claims or controversies concerning any sales, returns, refunds, cancellations, defects, policies, privacy, advertising, or any communications between you and Coupongate, even if the claim arises after you or Coupongate has terminated Service or a user account. Disputes also include, but are not limited to, claims that: (a) you bring against our employees, agents, affiliates, or other representatives; or (b) that Coupongate brings against you. Disputes also include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the relationship between you and Coupongate, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims, or any other legal theory; (ii) claims that arose before these Terms or out of a prior set of Terms with Coupongate; (iii) claims that are subject to on-going litigation where you are not a party or a class member; and/or (iv) claims that arise after the termination of these Terms.
Before initiating an arbitration, you and Coupongate each agree to first provide the other a written notice (“Notice of Dispute”), which shall contain: (a) a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute sent to Coupongate should be emailed to [email protected]. Coupongate will provide a Notice of Dispute to you via the email address associated with your Coupongate User ID. You and Coupongate agree to make attempts to resolve the Dispute during the period of 45 days after a Notice of Dispute is given and not to commence an arbitration proceeding until this45-day post-notice resolution period expires. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Dispute, you or Coupongate may commence an arbitration proceeding.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class or representative action. Further, unless both you and Coupongate expressly agree otherwise, the arbitrator may not consolidate more than one person’s claims. If this prohibition of class, representative, or consolidated arbitration is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
If, for any reason, a claim proceeds in court rather than in arbitration, we each waive our right to a jury trial.
All notices, demands, requests, approvals, consents, directions and other communications required or expressly authorized to be made by this Agreement shall, whether or not specified to be in writing but unless otherwise expressly specified to be given by any other means, be given in writing and (i) addressed to:
Coupongate Stores, LLC
4283 Express Lane, Suite 003-239
Sarasota, FL 34249
Attention: Ilias Katsis
PH: +1 (646) 982-1455 (USA)
How to contact Coupongate
- Coupongate Support via [email protected] with any questions or concerns regarding the Service;